Thursday, November 06, 2008

A Little IVR Humor . . .

It's sad, but far too many people really expect to find something like this when they find an automated customer service system answering at the other end of the phone call . . . I ran across this on the web and it had me laughing out loud.

Thanks to vCom Solutions the sponsor of this little bit of humor.

It is a perfect example of how not to do self-service and why speech is a better option when compared to DTMF (touch tone) self-service.

Click on the posting title to hear for yourself . . . you'll be taken to a new URL.

Enjoy!

2 comments:

Addison adolf said...

IVR plugin for your call center and much more.....

Ivr solutions

ARJUN said...
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